Check if the INPUT on your amplifier matches the INPUT on your TV. the amplifier sends a signal of the HDM2 port through, but your video device is connected to HDM1). Your amp might send a different signal through than the one you want (e.g. The amplifier/AV receiver needs to forward the signal to your television. If you are using an amplifier, check the manual to make sure your connections are correctly set. Check the manual or contact the manufacturer for further information about changing the video output format. Changing the video output format of the connected device may resolve the issue. Some devices may output different video signals that your TV cannot recognise. Check the manual or settings menu of your Video output device (e.g., Blu-Ray player, DVD player, etc.) to check if it’s possible that the output is not set on HDMI. The selected output may be visible on the display of your device or in the menus. 
Maybe the connected device is not outputting via its HDMI connection. Check the output of the connected Video device
If the issue continues, repeat the process but try a different HDMI input on your TV to see if this improves the situation.ģ. Turn on the TV and connected device again to let them recognise each other. Reconnect the HDMI cable firmly to the same terminals as before on the TV and the connected device. Disconnect the HDMI cable from the HDMI Output terminal on the connected device. Disconnect the HDMI cable from the HDMI Input terminal on the TV. Sometimes, a bad connection may occur and cause this problem. The location of the Input button on your remote and the number and names of the inputs may be different on your TV.Ģ. Also, ensure that the connected device is powered ON. 
For example, if you’re video device is inserted in the HDMI1 port, please use the remote control to cycle to the HDMI 1 input. Have a look at the different ports at the back of your television or amplifier to confirm to which port the device is connected. Every device connected to your TV is connected to some INPUT port on the back of your television, or via an amplifier. Most TV remotes have an INPUT button that allows you to cycle between different INPUT ports. If you have a smart TV, always update your TV with the latest firmware.ġ. If you use an analogue cable, please refer to this article. This article troubleshoots problems when connecting an Audio/Video device to your TV with an HDMI cable.
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